Our founder, Anja, is taking time away from the business to focus on her health and seek treatment in the US. Rounding up your order helps make that possible.
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Thank You!
Your contribution will make a real impact for Anja
10% Off All Orders Over A$70
Tissues Available Now!
Disability Owned, Essentials With A Purpose
Sales Outside Of Australia Are Treated As Donation
10% Off All Orders Over A$70
Tissues Available Now!
Disability Owned, Essentials With A Purpose
Sales Outside Of Australia Are Treated As Donation
10% Off All Orders Over A$70
Tissues Available Now!
Disability Owned, Essentials With A Purpose
Sales Outside Of Australia Are Treated As Donation
10% Off All Orders Over A$70
Tissues Available Now!
Disability Owned, Essentials With A Purpose
Sales Outside Of Australia Are Treated As Donation
10% Off All Orders Over A$70
Tissues Available Now!
Disability Owned, Essentials With A Purpose
Sales Outside Of Australia Are Treated As Donation
10% Off All Orders Over A$70
Tissues Available Now!
Disability Owned, Essentials With A Purpose
Sales Outside Of Australia Are Treated As Donation
10% Off All Orders Over A$70
Tissues Available Now!
Disability Owned, Essentials With A Purpose
Sales Outside Of Australia Are Treated As Donation
Shhit Happens vs The Other Crap: What You’re Really Getting
We’re not just the cleaner option — we’re the smarter, safer, and more sustainable one. Here's why our rolls wipe the floor with the rest.
The other "crap"
Disability owned and led
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Free from nasty chemicals
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Genuinely plastic-free packaging
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Made in Australia, by Australians
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ROLLS THAT LAST
Ours are longer than theirs. That means less swapping, more saving.
BUILT FOR BULK
Stackable. Storeable. Shipped smart. We’re made for real households.
NO BS SUPPLY CHAIN
We actually have stock. We actually deliver. On time. Everytime.
Impact that matters
2 million Australians live in poverty, 760,000 of them with disabilities. We're disrupting this cycle. Our products are built to last and built for everyone. Every purchase fuels an essentials emergency fund for people with disabilities in financial hardship.
Great paper, run by a great female base. Aussie Made!! Courier needs to be quicker though. Ordered on the 7thJuly, shipping code given on the 8th July. Not delivered by courier until 24th July.
we have had so much trouble getting in contact with you to firstly follow up delivery (which took a month from being charged) and secondly the poor state of the box (ripped, missing rolls, wet contents). I don’t have confidence in using this batch/delivery…. which is really disappointing.
It always brightens my day to see these rolls in my bathroom. Living with a disability isn't always easy, but I'm happy to keep supporting a disability-owned company.
I've tried a few different brands of toilet paper made from recycled paper, because our planet needs all the help it can get, and have found that some are better than others. Shh!t Happens is definitely one of the best and the fact that the rolls are longer is a bonus. When it came to deciding which brand to stick with it came down to the fact that, not only are you Australian owned and made, but also disability owned that sold me on it. As a person with both visible and invisible disabilities this made me very happy, and Shh!t Happens Trailblazer made my bum very happy too.
Love this toilet paper so much already. A crisp, perfect tear along the perforated line but also soft to touch?? 😙🤌 Very happy to have swapped my TP subscription to a great product and a great cause 💕
Too the loo!!! These products are absolutely amazing and specifically the toilet paper! It’s double length, soft and environmentally friendly. I’m chronically ill so going up the road can be hard at times so having it automatically come to my door each month is amazing!! 100000/5 stars
This is just the best toilet paper ever!
It is so beautiful and such excellent quality.
I've never been so excited for my toilet paper to arrive. Even my naughty dog Alfred just can't get enough of it too!. It it's that good, honestly!
Switched from Who Gives a Crap as Aussie made, female founded and supports people with a disability. In a world that is consumed by materialism and businesses that are only interested in profit, why wouldn't you make a more conscious choice and with your bum no less!
I’ve tried so many toilet papers and wipes over the years and had never found anything that was so gentle on my delicate sensitive skin. Not only that but the toilet paper is amazing quality, it’s so much stronger than any other I’ve tried. Thank you for Shh!t Happens team for such quality and gorgeous products. I get so many compliments on how gorgeous these look in my bathroom!
Love the pretty packaging and the toilet paper is strong yet soft. But the best thing is the team that made it are people who support jobs for all abilities and that warms my heart and reminds me of the lovely rich tapestry that makes up every community
Waited weeks for our order to be delivered and no communication regarding the status of our order. We thought we would not receive the goods as it took over a month to get here!
It was never delivered.
No one responds. It is x2 weeks later and still nothing.
The 'talk to a real person' link doesn't work.
I have tried to contact customer service (or anyone) many times and no one has responded.
I just want a refund now...it someone could at least reply.
If you are thinking of subdcribing, know that there is no one to help if anything goes wrong.
The product is great but the delay from order date to delivery is significant and makes it hard to estimate when we will need to scedule resupply. I was sent an email on 30th June stating I would be charged in 1 day then on 3rd July I received an email stating order was being prepared. On 8th July an email was sent stating order was on its way and on 17th July another email saying it was out for delivery. The time between ordering and receiving the order has been getting longer the last couple of deliveries. If this can be improved, that would be great.
Quality of the product is always so great, 5 stars for quality! Just have had some issues with shipping a few times which often means I'm doubling up with store bought toilet paper. The last order was shipped over a month after the order was placed :(
Absolutely Brilliant Product and I love that it’s Australian made and owned. Plus incorporating a disability led aspect creates such a tangible example of meaningful inclusion. It’s a WIN WIN WIN.
Dom on the Central Coast NSW
The service. There's no reason that this order should have taken over a month and I was concerned I had been scammed, especially because no one from this company responded no matter how many tickets I created. I tried messaging the company Instagram too. There should be a number to call or a live chat, some way to interact with a human being. The order was just sitting there as "ordered" for weeks, not prepared to ship, not shipped, nothing. I've never had a toilet paper shipment take this long, to a common metro area, but if it does have to take this long, say something and explain why and when the order will eventually arrive. I love the cause but you can't leave your customers in the dark. The order came in the end, and the product is fine, but can't justify ordering again from a company I can't contact that's delaying the product I needed.
Arrives at my door, no stress or effort on my behalf. Always have a few rolls left before the new arrives. Works for me! Love that it supports diversity in employment.
Got a question? We've got the answer! Our Aussie team is at your service Monday to Friday, 9 a.m. to 6 p.m.
Is it really better than supermarket toilet paper?
Yes — and not just because we say so. Ours is 3-ply, extra length, and soft as hell, with zero plastic and no dangerous chemicals. You get more, it lasts longer, and it’s actually made here. Not mass-produced offshore for a quick buck.
Why is this more expensive than what I usually buy?
It only looks that way. Our rolls are often more than twice as long as supermarket brands, so you're getting double the paper, not double the price. When you break it down to price per 100 sheets, we’re right on par — or even better.
What makes our paper different?
Shhit Happens is Australia’s only disability-owned and led toilet paper company, delivering premium, FSC-certified rolls that do more than just clean up. We’re a social enterprise that reinvests into disability employment, access, and impact—with zero plastic, zero dyes, and zero compromise on comfort. Wipe better. Do better.
Shipping and Returns
What if I don’t like it?
Then we’ll sort it out. Seriously. Email us and we’ll make it right. No runaround.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support.shhithappens.com.au If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
About Us
We give a SHH!T about people, planet, and purpose. We are disability bred and led, and manufacture our eco-friendly products in Australia to support our community to gain jobs and start new businesses.
Our toilet paper is made from 100% recycled office paper and is free from nasty chemicals, making it both eco-friendly and incredibly soft.
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Toilet paper is surprisingly complicated to transport. It’s heavy, bulky, and takes up a lot of space for its value, which makes couriers charge more and handle it differently to regular parcels.
Because of this, we sometimes use third-party logistics providers instead of Australia Post, depending on where you live. Most orders arrive within 2–8 business days, but regional and rural areas can take longer.
Check your tracking link first; if it hasn’t moved for a few days, you can make a ticket at support.shhithappens.com.au.
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