TRAILBLAZER

Yes — and not just because we say so. Ours is 3-ply, extra length, and soft as hell, with zero plastic and no dangerous chemicals. You get more, it lasts longer, and it’s actually made here. Not mass-produced offshore for a quick buck.

It only looks that way. Our rolls are often more than twice as long as supermarket brands, so you're getting double the paper, not double the price. When you break it down to price per 100 sheets, we’re right on par — or even better.

Shhit Happens is Australia’s only disability-owned and led toilet paper company, delivering premium, FSC-certified rolls that do more than just clean up. We’re a social enterprise that reinvests into disability employment, access, and impact—with zero plastic, zero dyes, and zero compromise on comfort. Wipe better. Do better.

What if I don’t like it?

Then we’ll sort it out. Seriously. Email us and we’ll make it right. No runaround.

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@shhithappens.com.au If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@shhithappens.com.au

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We give a SHH!T about people, planet, and purpose. We are disability bred and led, and manufacture our eco-friendly products in Australia to support our community to gain jobs and start new businesses.